Shipping Policy

Shipping Policy:-

Thank you for choosing Shrivastava Creations for your online shopping needs. We strive to provide you with a seamless shopping experience, including reliable and efficient shipping services. Please read the following shipping policy to understand how we handle shipping orders:

1. Shipping Destinations:

We currently offer shipping services to addresses within India.

2. Processing Time:

Orders are usually processed within 1-2 business days after payment confirmation. Please note that processing time may be longer during peak seasons or special promotions.

3. Shipping Methods:

We work with reputable shipping partners to ensure the safe and timely delivery of your orders.

4. Shipping Costs:

Shipping costs are calculated based on the destination, package weight, and shipping method selected. The applicable shipping fees will be displayed during the checkout process before you complete your purchase.

5. Order Tracking:

Once your order is shipped, you will receive a confirmation sms and email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

6. Customs and Import Duties:

Please note that customs and import duties may apply, Any additional charges for customs clearance are the responsibility of the buyer.

7. Address Accuracy:

Please ensure that you provide accurate and complete shipping information during checkout. We are not responsible for delayed or undelivered packages due to incorrect addresses.

8. Delivery Issues:

In rare cases where the shipment faces delays or delivery issues beyond our control (e.g., natural disasters, customs clearance delays, or transportation problems), we will do our best to assist and keep you informed throughout the process.

9. Multiple Shipments:

If your order includes items from multiple sellers or warehouses, you may receive separate shipments. This allows us to deliver your items as quickly as possible.

10. Returns Due to Shipping Issues:

If your order arrives damaged, or if there are any shipping-related issues, please contact our customer support team within 2 of receiving the package. We will gladly assist you in resolving the problem and arranging a return or replacement, if applicable.

11. Delayed or Lost Shipments:

In the event of a significantly delayed or lost shipment, please contact our customer support team. We will initiate an investigation with the shipping carrier to locate the package or provide you with a suitable resolution.

Please keep in mind that this shipping policy is subject to change, and any updates will be posted on our website. If you have any questions or need further assistance, feel free to reach out to our customer support team via scjaibelinfo@gmail.com /shrivastavacreations@gmail.com.

Thank you for shopping with us!

Shrivastava Creations